Support during titration

Summary: Your child's appointments are the best place to get support, but you can also get help from our Help Centre, live chat and phone support. For questions about your child's medication, contact our partner pharmacy directly. If your child feels unwell, stop giving them their medication and get urgent medical help. 

• Support during titration

• Using this Help Centre

• Speak to the team

• Medication queries

• Urgent and emergency support

• FAQs 

This article only applies to patients diagnosed with ADHD, or ADHD together with other conditions like autism – where treatment is often different. 

Throughout titration, you and your child aren’t on your own. Whether you have a question, need to move an appointment, or want to speak to someone sooner, we're here to support you and your child. 

Your child’s titration appointments are the best time to discuss their treatment, ask questions, and get personalised advice. We'd encourage you to note down any concerns or queries as they come up. You can then raise them at the next review. 

Our Help Centre is available 24/7 and covers common questions about ADHD, assessment and the titration pathway. It's worth bookmarking for easy access throughout your child’s treatment – and it's often the quickest way to get an answer. 

• Titration: what it is and how it works 
  An overview of the 12-week titration process and how it works 

• ADHD medication: types, side effects and risks 
  A breakdown of different medications and how they may affect your child 

• Managing ADHD medication and prescriptions
  Managing your child’s medication day to day, repeat prescriptions, and costs 

• Taking ADHD medication safely
  How to help your child stay safe while taking ADHD medication 

For non-urgent questions, you can get the quickest answer from this Help Centre. Private patients can email us at privatepatients@careadhd.co.uk and NHS Right to Choose patients at nhspatients@careadhd.co.uk. For anything urgent, please contact your child’s clinician directly as they’ll be best placed to help you quickly. 

For anything about your child's medication, the best people to speak to are our partner pharmacy, Pharmacy by Cure Clinics. We look after your child's titration and care. The pharmacy takes care of dispensing your child's medication, delivery and payments. Contact the pharmacy directly if you: 

• Haven't received your payment link

• Want to know when your child's medication will arrive

• Have questions about medication you've received for your child

• Need to ask about price or availability 

Pharmacy by Cure Clinics: contact@pharmacy.cureclinics.uk 01772 500 424 

Please remember: we are not a crisis service. If your child feels unwell because of their medication, or needs urgent medical help: 

• Stop giving them their medication right away

• Contact your child's GP or visit your nearest hospital

• Let your child's clinician know about any reactions like this at your next appointment.

• Call 111 and select option 2 for 24/7 mental health support. 

Who should I contact about my child’s medication delivery? 

Please contact Pharmacy by Cure Clinics directly for anything to do with delivery, pricing, or your child's medication itself – contact@pharmacy.cureclinics.uk or 01772 500 424. 

What's the difference between rescheduling and booking an extra appointment? 

Rescheduling moves your current appointment to a new date. Booking an extra appointment is an extra session on top of your child's scheduled ones. These may be available to NHS patients at no extra cost. Ad hoc appointments cost £140 for private patients.