Support during titration

Summary: Your appointments are the best place to get support, but help is also available from our Help Centre, live chat and phone support. For questions about your medication – delivery, pricing, or payments – contact our partner pharmacy directly. If you feel unwell, stop taking your medication and seek urgent medical help. 

• Support during titration

• Using this Help Centre

• Speak to the team Medication queries

• Urgent and emergency support FAQs 

This article only applies to patients diagnosed with ADHD, or ADHD together with other conditions like autism – where treatment is often different. 

Throughout titration, you're not on your own. Whether you have a question, need to move an appointment, or want to speak to someone sooner, we're here to support you. 

Your regular titration appointments are the best time to discuss your treatment, ask questions, and get personalised advice. We'd encourage you to keep a note of any concerns or queries as they come up so you can raise them at your next review. 

Our Help Centre is available 24/7 and covers common questions about ADHD, assessment and the titration pathway. It's worth bookmarking for easy access throughout your treatment – and it's often the quickest way to get an answer. 

• Titration: what it is and how it works
  An overview of the 12-week titration process and how it works

• ADHD medication: types, side effects and risks
  A breakdown of different medications and how they may affect you

• Getting treatment with an existing ADHD diagnosis
  What happens if you already have an ADHD diagnosis when you come to us

• What to expect during titration
  A step-by-step guide to your titration appointments and what to do between them

• Managing ADHD medication and prescriptions
  Managing your medication day to day, repeat prescriptions, and costs

• Shared care
  How your GP can take over prescribing once your medication is stable 

For non-urgent questions, you can get the quickest answer from this Help Centre. Private patients can email us at privatepatients@careadhd.co.uk and NHS Right to Choose patients at nhspatients@careadhd.co.uk. For anything urgent, please call us on 0204 525 0709. 

For anything related to your medication, the best people to speak to are our partner pharmacy, Pharmacy by Cure Clinics. We look after your titration and care, and the pharmacy takes care of dispensing your medication, delivery and payments. Contact the pharmacy directly if you:

• Haven't received your payment link

• Want to know when your medication will arrive

• Have questions about the medication you've received

• Need to ask about pricing or availability 

Pharmacy by Cure Clinics: contact@pharmacy.cureclinics.uk 01772 500 424 

Emergency support isn't part of our titration service. If you feel unwell due to your medication or need urgent medical assistance:

• Stop taking your medication immediately

• Contact your GP or visit your nearest hospital 

Please also let your clinician know about any adverse reactions at your next appointment. 

Who should I contact about my medication delivery? 

Please contact Pharmacy by Cure Clinics directly for anything related to delivery, pricing, or your medication itself – contact@pharmacy.cureclinics.uk or 01772 500 424. 

What's the difference between rescheduling and booking an extra appointment? 

Rescheduling moves an existing appointment to a different date. Booking an extra appointment is an additional session on top of your scheduled ones. These may be available to NHS patients at no extra cost. Ad hoc appointments are available for £140 for private patients.